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              Work and Project Experience

Raymond Yap started his career in the SAF in 1983.  He held officer appointments in Maintenance, Human Resource and Training.  He was very active in QCC activities and received numerous awards included National QCC Convention awards.

In 1993, he joined Singapore Automotive Engineering Ltd as a procurement executive.  He handle projects included an evaluation, selection and negotiation of a four-year third party warehousing and freight forwarding services contract worth about S$4.7 millions. He was promoted in 1994 to head one of the workshops.  Working in an ISO 9001 certified company, his workshop was the first to achieve zero deficiency in quality audit, zero defect and zero accident in 1994.  He was then tasked to run a new project in refurbishing of amphibious vehicles and took over another workshop.  He was later given responsibility to manage a team of technicians, which specializes in providing Asia regional warranty services.

In 1995, he joined W. H. Brennan & Co Pte Ltd as the Fire Safety Division Manager.  His main task was to turnaround the division. The work force were reorganized and motivated to provide good customer services.  Systems were established to manage the workshop and administrative process.  Due to these efforts, customer complaint had reduced and sales had improved by about 60% within 6 months.

In 1996, he joined Tan Poh Kwang Mfg & Eng. Pte Ltd as the Project and System Manager.  He started up and managed the project department for the design and development of construction equipment.  He implemented a Local Area Network system in the department with a centralized project management database system written by him.  He was later promoted to Operations Manager in charge of the production, QA, engineering, R&D, purchasing and store. He implemented Company-Wide LAN system using the e-mail and share data to improve communication in the company. He justified, evaluated and led the implementation of  Enterprise Resource Planning Solution for the company.  As the project leader, he led the re-definition of the company chart of account, cost center, work centers, etc. Operations systems were also streamlined during the implementation.  He was later promoted to the post of AGM.

In 1998, he joined EDS Asia as Business Consultant.  He assisted customer in analyzing their business requirement, process and identify IT requirement to match those requirements.  He conducted seminars and software demonstrations for customers. He specialized in Enterprise Resource Planning and Computerized Maintenance Management Solutions. Seminars that he presented as speaker included Maintech Asia Exhibition and Seminar, seminars organized by Singapore Institute of Material Management and Logistic Development Centre. He had also published an article on Computerised Inventory Management System in the September issue of the Economics Bulletin.

In 1999, he joined Symix as Business Consultant.  His responsibility includes analyzing the business process of the customers and present proposal about the match of their business process to Symix SyteLine ERP system.  He recommended changes to the business process or modifications needed for the ERP and ensure that these are follow up during implementation.

In 2001, he was invited to publish an article on Ready for Change? in the Intelligent Enterprise Asia.

Currently, Raymond serves as part-time lecturer for Nanyang Polytechnic on Operations Management and Information Technologies subjects for the Diploma in Manufacturing Engineering and Engineering Informatics Courses.  He also lectures for the Queensland University of Technology in their Masters in Engineering Management Programme.

Raymond also conducted programmes for National University of Singapore and carry out consulting projects with various clients in Singapore, Malaysia and Mauritius.

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