Work and Project Experience
Raymond Yap started his career in the SAF in
1983. He held officer appointments
in Maintenance, Human Resource and Training. He was very active in QCC activities and
received numerous awards included National QCC Convention awards.
In 1993, he joined Singapore Automotive
Engineering Ltd as a procurement executive. He handle projects included an
evaluation, selection and negotiation of a four-year third party warehousing and
freight forwarding services contract worth about S$4.7 millions. He was promoted
in 1994 to head one of the workshops.
Working in an ISO 9001 certified company, his workshop was the first to
achieve zero deficiency in quality audit, zero defect and zero accident in
1994. He was then tasked to run a
new project in refurbishing of amphibious vehicles and took over another
workshop. He was later given
responsibility to manage a team of technicians, which specializes in providing
Asia regional warranty services.
In 1995, he joined W. H. Brennan & Co
Pte Ltd as the Fire Safety Division Manager. His main task was to turnaround the
division. The work force were reorganized and motivated to provide good customer
services. Systems were established
to manage the workshop and administrative process. Due to these efforts, customer complaint
had reduced and sales had improved by about 60% within 6 months.
In 1996, he joined Tan Poh Kwang Mfg &
Eng. Pte Ltd as the Project and System Manager. He started up and managed the project
department for the design and development of construction equipment. He implemented a Local Area Network
system in the department with a centralized project management database system
written by him. He was later
promoted to Operations Manager in charge of the production, QA, engineering,
R&D, purchasing and store. He implemented Company-Wide LAN system using the
e-mail and share data to improve communication in the company. He justified,
evaluated and led the implementation of
Enterprise Resource Planning Solution for the company. As the project leader, he led the
re-definition of the company chart of account, cost center, work centers, etc.
Operations systems were also streamlined during the implementation. He was later promoted to the post of AGM.
In 1998, he joined EDS Asia as Business
Consultant. He assisted customer in
analyzing their business requirement, process and identify IT requirement to
match those requirements. He
conducted seminars and software demonstrations for customers. He specialized in
Enterprise Resource Planning and Computerized Maintenance Management Solutions.
Seminars that he presented as speaker included Maintech Asia Exhibition and
Seminar, seminars organized by Singapore Institute of Material Management and
Logistic Development Centre. He had also published an article on “Computerised
Inventory Management System” in the September issue of the Economics
In 1999, he joined Symix as Business
Consultant. His responsibility
includes analyzing the business process of the customers and present proposal
about the match of their business process to Symix SyteLine ERP system. He recommended changes to the business
process or modifications needed for the ERP and ensure that these are follow up
Currently, Raymond serves as part-time lecturer for Nanyang Polytechnic on Operations Management and Information Technologies subjects for the Diploma in Manufacturing Engineering and Engineering Informatics Courses. He also lectures for the Queensland University of Technology in their Masters in Engineering Management Programme.
Raymond also conducted programmes for National University of Singapore and carry out consulting projects with various clients in Singapore, Malaysia and Mauritius.back to the top